Privacy Policy

Welcome to Savu Hub Motors

This Privacy Policy sets out the basis on which any personal data, including but not limited to payment details and other information we collect from you or other sources or that you provide to us (“Information”) will be handled by us in connection with your access and use of www.savuhubmotors.com, and/or the ugaall mobile application (collectively, the “Platform”), services and applications (collectively, the “Services”). We understand the importance you place on the Information, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our practices regarding your Information. By using our Services, you agree to the handling of your Information in accordance with this Privacy Policy.

References in this Privacy Policy to “we”, “our” or “us” (or similar) are references to ugaall. References to “user” or “you” (or similar) are references to you as an individual or legal entity as the case may be.

By using the Service, you confirm that: (i) you have read, understood, and agreed to this Privacy Policy, and (ii) you are at least 16 years old (or, if you are under 16, that your parent or guardian has read and agreed to this Privacy Policy on your behalf). If you do not agree with this Privacy Policy or cannot make this confirmation, you must not use the Service. In such a case, please contact our support team via online chat or email to request the deletion of your account and data.

Processing of personal data refers to the collection, storage, and disclosure of your data to third parties.

Table of contents

1. Personal Data Controller
2. Types of Personal Data We Collect
3. Purposes for Processing Personal Data
4. Legal Basis for Processing Your Personal Data
5. Sharing of Your Personal Data
6. How to Exercise Your Privacy Rights
7. Age Restrictions
8. Updates to This Privacy Policy
9. Data Retention Policy
10. How to Contact Us

1. PERSONAL DATA CONTROLLER

2. TYPES OF PERSONAL DATA WE COLLECT

2.1 We gather data that you provide voluntarily (such as your email address) and also collect data automatically (such as your IP address).

2.2 Information You Provide to Us

When you register for and/or use our Service, you may be required to provide certain information about yourself. This includes your first name, phone number, and email (collectively referred to as “Required Information”), as well as your last name, address details, working hours, and access to your photos, albums, and their metadata. While providing this Required Information is necessary to register an account and use our Service, you can still use some features of the Service without it. However, certain functionalities may be restricted (e.g., you won’t be able to chat with other users, post ads, or view contact details if you don’t register an account).

At times, you may need to provide additional information to our Support Team, particularly if your account has been blocked. For example, we may ask you to verify your identity by submitting an ID document.

By submitting information about yourself during registration, you acknowledge and understand that this data will be publicly accessible (including your phone number). It is important not to share personal information on your profile that you do not want to be publicly available. You are responsible for all information you post in public accounts. Carefully consider the risks associated with making certain details such as your phone number, address, or specific location public.

When posting an announcement on the Service, you may choose to provide additional personal information, such as your CV or photos that include personal details. By doing so, you acknowledge that you are making this information publicly available. Additionally, some of your profile information will be made public to facilitate communication and transactions between users. For instance, your email will be visible in the Seeking Work CVs section of the Jobs section to certain users.

We may also collect your name, official government ID number, and photo image to verify your identity. For this purpose, we may share this information with a third-party service provider, Smile Identity Inc., which will validate it with government sources. Smile Identity Inc. may use your ID number to gather additional data from government sources, such as your full name, date of birth, image, address, phone number, gender, government ID expiry date, or other information linked to your ID number provided by the issuing authority. Smile Identity Inc. may process or store your data outside your country.

During the verification process, Smile Identity Inc. collects information to estimate the location of parts and areas of your face (“Face Data”). We do not collect or store your Face Data. Smile Identity Inc. uses Face Data solely for the purpose of verifying that you are using your own ID or other identification documents. Neither we nor Smile Identity Inc. use Face Data for any other purposes. Face Data used for verification is retained by Smile Identity Inc. for up to ninety (90) days after the verification is complete. It is stored on Smile Identity Inc.’s servers, hosted by Amazon Web Services.

2.3 Announcements and Transactions

As part of the website’s functionality, we may disclose information, including personal and contact details, required for transactions between buyers and sellers, facilitating communication between users, and processing payments. You understand that the information in your profile and any details provided when posting ads will be visible to other users of the Service. Please ensure that you do not include any personal data in your profile or ads that you prefer to keep private. Carefully consider the risks associated with making certain details such as your phone number, address, or specific location publicly accessible.

2.4 Data Provided by Third Parties

When you choose to log in using Facebook or Google, we receive personal data from your Facebook or Google account, including your profile image, name, email, Facebook ID, Google ID, and friends list. For more details, please refer to the Facebook Permissions Reference (which outlines the categories of information Facebook may share with third parties and the related requirements) and the Facebook Data Policy. Facebook and Google also allow you to control the choices you make when linking your profiles to our Website. To learn more about how Google handles your data, please review its privacy policy. Any information obtained from third parties will be processed in accordance with this Privacy Policy.

If you decide to log in using Apple, we receive your Apple ID, name, and email. You can use the “Hide My Email” feature when signing in with Apple, which creates a unique, random email address that forwards our messages to your personal email. Apple also allows you to revoke access to the App via your Apple ID Manage Page by following the provided steps.

If you log in or verify your phone number using True caller, we obtain personal data from your True caller profile with your consent. This includes your phone number, name, address (country code, city, street, zip code), profile image, job title, company name, gender, and other profile information. For more information, please refer to the True caller Privacy Policy.

If you were invited to create an account on our Service, the person who invited you may provide us with personal information about you, such as your phone number, email address, social media account, or other contact details.

3. PURPOSES FOR PROCESSING PERSONAL DATA

We process your personal data for the following purposes:

3.1. To Provide Our Service

This involves ensuring you can use the Service smoothly and addressing or preventing any errors or technical problems that may arise.

3.2. To Personalize Your Experience

We process your personal data to tailor the content of the Service and provide offers that match your preferences and interests.

3.3. To Manage Your Account and Provide Customer Support

We use your personal data to respond to your requests for technical assistance, information about the Service, or any other inquiries you make. This may include accessing your account to resolve technical issues. For these purposes, we may send you notifications or emails regarding the performance of our Service, security updates, payment transactions, and notices related to our Terms and Conditions or this Privacy Policy.

3.4. To Communicate with You About Your Use of Our Service

We communicate with you through various channels, such as push notifications or in-app chat. For instance, you might receive a notification on the Website or via email informing you of a new message on Ugaall. To opt out of push notifications, you can adjust your browser or mobile device settings. To unsubscribe from specific types of emails, follow the unsubscribe link in the email footer, contact our support team at support@savuhubmotors.com, or change your preferences in your profile settings.

The services we use for these communications may collect data on when you viewed the message and how you interacted with it, such as clicking on links within the message.

3.5. To Research and Analyze You’re Use of the Service

We process your data to gain insights into how you use the Service, which helps us better understand our business, analyze our operations, and maintain, improve, and develop Ugaall and new products. This data is also used for statistical analysis, testing, and refining our offerings. It allows us to understand which features and sections of Ugaall are most popular, as well as the types of users engaging with our Service. For example, if we find that the Jobs section is less popular than others, we may prioritize enhancements in that area based on this analysis.

3.6. To Send You Marketing Communications

We use your personal data to conduct marketing campaigns. Your email address may be added to our marketing list, which means you will receive information about our products, including special offers and promotions from our partners. If you prefer not to receive marketing emails, you can unsubscribe by following the instructions in the email footer, contacting our support team at support@savuhubmotors.com, or adjusting your profile settings.

Additionally, we may display advertisements on the Website and send you push notifications for marketing purposes. To opt out of receiving push notifications, you can change the settings on your device or browser.

3.7. To Personalize Our Ads

We and our partners use your personal data to customize advertisements and deliver them to you at appropriate times. For example, if you visit our Website, you might see ads for our products in your Facebook feed.

We may also target ads to you through various ad networks and exchanges. This targeting is based on data collected from advertising technologies both on and off our Services, such as unique cookies, tracking pixels, device identifiers, geolocation, operating system information, and email addresses.

How to Opt-Out or Influence Personalized Advertising

iOS: On your iPhone or iPad, go to “Settings,” then “Privacy,” and select “Advertising” to enable “Limit Ad Tracking.” You can also reset your advertising identifier in this section, which may help reduce personalized ads.

Browsers: You may also stop your browser from accepting cookies altogether by adjusting your browser’s cookie settings. These settings are typically found in the “options” or “preferences” menu of your browser. For assistance, you can refer to the following links or use the “Help” option in your browser:

1. Cookie settings in Internet Explorer
2. Cookie settings in Firefox
3. Cookie settings in Chrome
4. Cookie settings in Safari (web and iOS)

Google allows users to opt out of personalized ads and prevent data from being used by Google Analytics. Facebook also provides options to control the types of ads you see. For more information on managing Facebook ads, visit the Facebook Ads Settings page.

3.8. To Enforce Our Terms and Conditions and Combat Fraud

We process personal data to uphold our agreements and commitments, as well as to detect, prevent, and address fraud. This may involve sharing your information with third parties, including law enforcement agencies, especially in cases where disputes arise related to our Terms and Conditions.

3.9. To Comply with Legal Obligations

We may process, use, or disclose your data as required by law, particularly if requested by law enforcement agencies through legal channels.

3.10. To Process Your Payments

For paid products and services within the Service, we use third-party payment processors. This enables you to make payments and access the paid features of the Service.

4. LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA

We process your personal data based on the following authorized reasons:

4.1. Your Consent

4.2. To Fulfill Our Contractual Obligations

4.3. To Serve Our (or Others’) Legitimate Interests

4.4. To Meet Legal Requirements

5. SHARING OF YOUR PERSONAL DATA

We share your personal data with third parties who assist us in operating, providing, improving, integrating, customizing, supporting, and marketing our Service. This sharing is in accordance with the purposes and parties outlined in Section 2 of this Privacy Policy. The types of third parties we share information with include:

5.1. Service Providers

We may share your personal data with third parties that we engage to provide services or perform business functions on our behalf, according to our instructions. This includes:

• Cloud Storage Providers (e.g., Amazon, Digital Ocean, Hetzner )
• Data Analytics Providers (e.g., Facebook, Google, Appsflyer )
• Marketing Partners (e.g., social media networks, marketing agencies, email delivery services like Facebook, Google, Mailfire )

5.2. Law Enforcement Agencies and Other Public Authorities

We may use and disclose personal data to enforce our Terms and Conditions, protect our rights, privacy, safety, or property, as well as those of our affiliates, you, or others. We may also respond to requests from courts, law enforcement agencies, regulatory bodies, and other public or government authorities, or as required by law.

5.3. Third Parties in the Event of a Merger or Acquisition

As our business evolves, we may acquire or sell assets or business operations. In such transactions, customer information is typically one of the assets that may be transferred. We may also share this information with affiliated entities (such as our parent company or subsidiaries) and transfer it during corporate transactions like the sale of our business, mergers, consolidations, asset sales, or, in rare cases, bankruptcy.

6. HOW TO EXERCISE YOUR PRIVACY RIGHTS

To manage your personal data, you have the following rights:

• Access, Review, Update, and Correct Your Personal Data: You can review, edit, or update the personal data you have previously provided to Ugaall by accessing the settings section on the Website. You can also request a copy of your personal data collected during your use of the Service by emailing support@savuhubmotors.com
• Delete Your Personal Data: To request the deletion of your personal data, you can send an email to support@savuhubmotors.com or delete your account using the provided link. We will make reasonable efforts to honor your request. However, in some cases, we may be legally required to retain certain data for a specified period. In such cases, we will fulfill your request once we have met our legal obligations.
• Object to or Restrict the Use of Your Personal Data: You can request that we stop using all or part of your personal data, or limit its use, including for direct marketing purposes, by sending a request to support@savuhubmotors.com.

7. AGE RESTRICTIONS

We do not intentionally collect personal data from individuals under the age of 16. If you become aware that someone under 16 has provided us with personal data, please contact us at support@savuhubmotors.com.

8. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. If we make significant changes, we will notify you through our Service or other available means, and you will have the chance to review the updated Privacy Policy. By continuing to use the Service after these changes take effect, you agree to the revised Privacy Policy.

9. DATA RETENTION POLICY

We will keep your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing the Service to you. This retention period includes the duration of your Ugaall account. We will also retain your personal data as needed to meet legal obligations, resolve disputes, and enforce our agreements. After processing a deletion request, we will keep your hashed email address, phone number, identification documents, and information about account status (e.g., if your account was blocked).

10. HOW TO CONTACT US

For questions about this Privacy Policy or its previous versions, or if you have any inquiries regarding your account or personal data, please contact us at support@savuhubmotors.com.